Refund Policy

At [Your Store Name], we’re committed to providing high-quality products that bring joy, convenience, and lasting memories to your parenting journey. If you're not fully satisfied, we’re here to help!

📩 Contact Us

Our customer support team responds within 24 hours. Reach us at:
📧 Email: [your email]
Include your order number, full name, and issue for faster processing.

🔄 Return & Refund Eligibility

✅ Try your product for at least 14 days. If unsatisfied, you can return it within 60 days under our money-back guarantee.
✅ Email us with the subject "Return/Refund Request", including your order details.
❌ Non-refundable: Shipping fees, expedited processing, and consumables.

📦 Damaged Items

Received a defective product? Please email us within 7 days with a description and a photo/video. We’ll send a replacement.

🚚 Lost or Stolen Orders

If marked “Delivered,” we can’t guarantee a refund. Contact your local carrier first, then reach out with your order details.

📜 Customs Fees

Buyers are responsible for any customs charges. Please check with your country’s customs office before purchasing.

🚀 Return Shipping

Customers handle return shipping. Contact us before sending any items back.

💰 Refund Options

✅ original payment method
✅ Store credit (if applicable)

Refunds are processed once the returned item is inspected. The full product price (minus discounts/shipping) will be refunded.

⏳ Missing Refunds

Still waiting? Check your bank, contact your credit card provider, or reach out to us for assistance.

We reserve the right to update this policy at any time. Thank you for choosing [Your Store Name]! 💙